Privacy Policy

At HFS Waste Management, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website or services.

Information We Collect

We may collect and process the following types of information:

Personal Information: Name, email address, phone number, and other contact details when you fill out our contact form, inquire, or engage our services.
Technical Information: IP address, browser type, device information, and usage data when you visit our website.
Service Data: Details related to your service inquiries and interactions with us, such as job requests and feedback.

How We Use Your Information

We use your information to:

Respond to your inquiries and provide requested services.
Improve our website, services, and user experience.
Communicate with you about updates, promotions, or relevant information (with your consent).
Comply with legal obligations and protect our business interests.

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Contractual Necessity: Processing is necessary to perform a contract with you or take steps at your request before entering a contract.
Legitimate Interests: Processing is necessary for our legitimate business interests, provided it does not override your rights.

How We Protect Your Data

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We will retain your personal information only as long as necessary for the purposes set out in this policy or as required by law. If you request the deletion of your data, we will comply unless we are required to keep it for legal reasons.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

Service Providers: Third-party companies that help us operate our business (e.g., payment processors, IT support) only when necessary and under strict data protection agreements.
Legal Obligations: Authorities or legal bodies if required by law or in response to legal requests.

Your Rights

Under UK GDPR, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, subject to legal limitations.
Restriction: Request that we limit the processing of your data in certain circumstances.
Objection: Object to the processing of your personal data based on legitimate interests.
Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at info@hfs.uk.com or call 01263 722027

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. They help us understand how you use our site and improve its functionality. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of these third-party websites. Please review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or your personal data, please get in touch with us at:

Email: info@hfs.uk.com
Phone: 01263 722027

Last Updated: 15th November 2025